Frequently Asked Questions

Can I get the recipe for my favorite dish?

Answer: We appreciate your interest in preparing our great-tasting food at home, but all our recipes are proprietary. You can always place a To-Go order from a Pappas brand restaurant and enjoy it at home.

What if I have special dietary needs like an allergy to certain foods or ingredients?

Answer: We work hard to offer our Guests outstanding service and accommodating dietary requirements is part of that service. Please share your dietary restrictions or special requests with your server, and they will help you determine which items are appropriate for you to order. We will do our best to accommodate you.

Do you ever donate to local charities or events?

Answer: At Pappas, we support causes that focus on ending hunger, encouraging literacy and education, and championing community initiatives which benefit disadvantaged children. You can learn more about how Pappas supports the communities we serve as well as where to send your proposal by clicking here.

Do you offer nutritional information for your food?

Answer: At this time, we do not publish nutritional information. However, we do strive to offer our Guests outstanding service, including accommodating dietary requirements. Please share your dietary restrictions or special requests with your server and they will help you determine which items are appropriate for you to order. We will do our best to accommodate you.

I'm planning a party at my house. Can I get it catered by Pappas?

Answer: We offer full-service catering for Pappadeaux & Pappasito's in the following markets in the state of Texas:

  Houston
  Dallas
  Austin
  San Antonio

For more information, including menu and pricing, go to Pappascatering.com.

Pappas Bar-B-Q Catering offers full-service catering in the following Texas markets:

Houston
Dallas / Fort Worth

For more information, including menu and pricing, go to PappasBBQCatering.com.

In Houston, we offer delivery service for many of our concepts through Pappas Delivery between 8am and 5pm, Monday through Friday. For more information, including menus and pricing, go to PappasDelivery.com.

We also have a great range of party packs you can order through our To-Go service. To find out more, use the restaurant locator.

Who do I talk to about planning a private event at a Pappas restaurant?

Answer: We offer private dining rooms at many of our different concept's locations. Use the restaurant locator to find the Pappas restaurant near you and ask to speak to the Event Coordinator.

Do you ship food?

Answer: No, we do not currently ship food. We only use the freshest ingredients; therefore, many of the Pappas.com menu items are not conducive to shipping.

Do you offer franchise opportunities?

Answer: All Pappas restaurants are owned and operated by Pappas Restaurants, Inc. We are a private, family organization owned by Harris and Chris Pappas. We do not offer franchising.

How can I find out about specials and promotions from Pappas Resturants?

Answer: There's always something new to share at Pappas Restaurants. Stay connected by signing up for our E-mail Club, liking us on Facebook and following us on Twitter. Get exclusive promotions and special offers here!

My Pappas Gift Card is not working. Has it expired?

Answer: Pappas gift cards do not expire, but they do become inactive after 5 years of non-use. We would be happy to send you a replacement card if yours has become inactive. In order to complete your request, please email the following information to: giftcards@pappas.com

First and last name
Mailing address (where you want the replacement card sent)
Telephone number (where we can reach you)
Gift card number(s) that have been deactivated

Do you require reservations?

Answer: Please contact the location you intend to visit directly for availability and times by using our restaurant locator.

Who do I contact regarding real estate inquires?

Answer: Please direct all real estate inquiries to 713-803-5200 or email realestate@pappas.com